Zammad for WordPress
Freeby ouunindividual
A WordPress plugin that integrates Zammad Helpdesk by embedding chats and forms and providing access to the Zammad API.
This plugin enables seamless integration of Zammad into WordPress websites. It supports Zammad Chat, contact forms via shortcodes or Gutenberg blocks, and provides developers with access to the Zammad API for custom integrations. Key features include chat fallback options when no agents are online and integration with the 'HTML Forms' plugin by Ibericode. The plugin follows WordPress best practices, using hooks and filters for clean extensibility.
Features
Zammad Chat Integration
Embed the Zammad chat widget with advanced options like fallback forms when no agents are online.
Zammad Form Integration
Embed Zammad contact forms via shortcodes or Gutenberg blocks for direct ticket creation.
Gutenberg Blocks
Full support for the WordPress block editor (Gutenberg) for easy placement of chats and forms.
API Wrapper
Provides a PHP wrapper for the Zammad API within WordPress to enable custom integrations.
HTML Forms Support
Integration with the popular 'HTML Forms' plugin for highly customizable form handling.