The open directory for ITSM ecosystems
Discover plugins, extensions, and integrations for OTOBO, Znuny, Zammad, and more. The community hub for open-source ticketing ecosystems.
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Systems
393
Packages
11
Skins
153
Organizations
Featured packages
Show allcheck_znuny
Featuredby znuny
Icinga2/Nagios plugin for monitoring Znuny via its HealthStatus webservice.
@digital-boss/n8n-nodes-zammad
FeaturedAn n8n community node for comprehensive Zammad REST API integration, enabling automation of tickets, users, and organizations.
External Reference for Web Services
Featuredby Znuny GmbH
Enables external systems to interact with Znuny tickets using their own reference IDs via the Generic Interface. Automatically creates or updates tickets.
FAQ
FeaturedThe official FAQ module for OTOBO, providing a knowledge base for agents and customers to manage and search frequently asked questions.
Znuny ITSM
Featuredby Znuny GmbH
The official ITIL-compliant extension bundle for Znuny and OTRS, providing a comprehensive suite of modules for CMDB, Change Management, Incident/Problem Management, and Service Level Management.
KIX Kanban
Featuredby KIX GmbH
A visual workflow management add-on for KIX that enables drag-and-drop ticket assignment and team workload monitoring via Kanban boards.
Ticketing systems
Show allKIX
ActiveITSM and service management platform derived from OTRS, developed by KIX Service Software GmbH, focused on asset management and CMDB.
O-Fork
ActiveActively maintained Perl-based open-source ticket system in the OTRS family, distributed with .opm extension packages.
OTAI Desk
ActiveAI-first, open-source helpdesk built on the Open Ticket AI stack — on-premise, GDPR-ready, with local LLMs, RAG deflection, and connectors to Zammad, Znuny, OTOBO, and Jira.
OTOBO
ActiveOpen-source OTRS fork by Rother OSS with modern Docker deployment, Elasticsearch integration, and an active development roadmap.
OTRS Community Edition
ActiveCenturan-maintained continuation of the discontinued original OTRS Community Edition, separate from the commercial OTRS product.
Zammad
ActiveModern, Ruby-based open-source helpdesk and ticketing system with a beautiful web UI, REST API, and Elasticsearch-powered search.
Znuny
ActiveOpen-source fork of OTRS Community Edition. A Perl-based ITSM and helpdesk system with a rich ecosystem of .opm packages.
Latest entries
Show allActive Directory Password
by Znuny GmbH
Enables agents and customers to change their Active Directory passwords directly within Znuny while adhering to domain policies.
OTOBO Rocket.Chat Integration
Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.
addchat-laravel
AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.
AdminTemplateCopy
Adds a "copy" link to the template management in the admin area.
Advanced Attachments
by Znuny GmbH
Enhances attachment handling with image previews, bulk ZIP downloads, and the reuse of attachments from existing articles.
agent-desk
Open-source AI customer support system. AI-first support, human-ready operations.