The open directory for ITSM ecosystems
Discover plugins, extensions, and integrations for OTOBO, Znuny, Zammad, and more. The community hub for open-source ticketing ecosystems.
7
Systems
308
Packages
11
Skins
153
Organizations
Featured packages
Show allFAQ
Featuredby Rother OSS
The official FAQ module for OTOBO, providing a knowledge base for agents and customers to manage and search frequently asked questions.
KIX Kanban
Featuredby KIX Service Software GmbH
A visual workflow management add-on for KIX that enables drag-and-drop ticket assignment and team workload monitoring via Kanban boards and heat maps.
OTOBO ITSM Configuration Management
Featuredby Rother OSS
The official Configuration Management Database (CMDB) for OTOBO, providing tools to document IT assets, configuration items, and their interdependencies.
OTOBO ITSM
Featuredby Rother OSS GmbH
The official ITIL-aligned ITSM extension for OTOBO, providing a comprehensive suite of modules for Change, Incident, Problem, and Configuration Management.
OTOBO Theme Customiser
Featuredby SysFix IT Support
Admin-panel extension for OTOBO that lets administrators rebrand the agent interface with custom colours, logos, CSS presets, and settings that survive package updates.
SystemMonitoring
Featuredby Rother OSS GmbH
Integrates OTOBO with monitoring systems like Nagios, Icinga, and Zabbix to automate ticket creation and state management based on monitoring events.
Ticketing systems
Show allKIX
ActiveITSM and service management platform derived from OTRS, developed by KIX Service Software GmbH, focused on asset management and CMDB.
O-Fork
ActiveActively maintained Perl-based open-source ticket system in the OTRS family, distributed with .opm extension packages.
OTAI Desk
ActiveAI-first, open-source helpdesk built on the Open Ticket AI stack — on-premise, GDPR-ready, with local LLMs, RAG deflection, and connectors to Zammad, Znuny, OTOBO, and Jira.
OTOBO
ActiveOpen-source OTRS fork by Rother OSS with modern Docker deployment, Elasticsearch integration, and an active development roadmap.
OTRS Community Edition
ActiveCenturan-maintained continuation of the discontinued original OTRS Community Edition, separate from the commercial OTRS product.
Zammad
ActiveModern, Ruby-based open-source helpdesk and ticketing system with a beautiful web UI, REST API, and Elasticsearch-powered search.
Znuny
ActiveOpen-source fork of OTRS Community Edition. A Perl-based ITSM and helpdesk system with a rich ecosystem of .opm packages.
Latest entries
Show allActive Directory Password
by Znuny GmbH
Enables agents and customers to change their Active Directory passwords directly within the Znuny interface while adhering to existing domain security and complexity policies.
Add-On Feature – Rocket.Chat Integration
by Hauke Böttcher
Integrates Rocket.Chat with OTOBO for enhanced communication.
addchat-laravel
by classiebit
AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.
Advanced Attachments
by Znuny GmbH
Enhances attachment handling by allowing agents to preview images, download multiple files as a ZIP archive, and reuse attachments from previous articles within the same ticket.
agent-desk
by huabeitech
Open-source AI customer support system. AI-first support, human-ready operations.
ZammadApiBundle
by Ahmad Sajid
A Symfony bundle that provides a REST API client for integrating Symfony applications with the Zammad ticketing system.