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Workflow Automation

Packages that automate ticket workflows, escalations, and business processes.

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Service Level Management

SLA tracking, escalation rules, and business hour management.

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AI & Automation

AI-powered ticket classification, chatbots, and intelligent automation.

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Integrations & API

REST API clients, webhooks, and third-party system connectors.

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Design & Visual

UI themes, skins, and visual customizations for agent and customer portals.

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Reporting & Analytics

Dashboards, statistics, and PDF report generation.

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Open ITSM Hub Open ITSM Hub

The open directory for ITSM ecosystems. Discover packages, skins, and tools for Znuny, OTOBO, Zammad, KIX, and more.

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