CMDB & Asset Management

Integration module for KIX for the automated import of hardware and software inventory data from the Deskcenter Management Suite into the KIX CMDB.

The official ITIL-compliant extension bundle for Znuny and OTRS, providing a comprehensive suite of modules for CMDB, Change Management, Incident/Problem Management, and Service Level Management.

Provides the Configuration Management Database (CMDB) for Znuny and OTRS, enabling the management of Configuration Items (CIs), their versions, and relationships.

Provides a public interface to view specific CMDB configuration items without authentication.

Mobile application for KIX field service teams to manage tickets, assets, and checklists offline.

Mobile app for KIX field service technicians to manage tickets, access CMDB assets, and use the knowledge base – even offline.

PinkVerify certified ITIL 4 practices for KIX Pro, including preconfigured workflows for Change, Problem, and Release Management.

Automates the planning, scheduling, and documentation of recurring maintenance tasks for IT assets and technical equipment in KIX Pro.

The official Configuration Management Database (CMDB) for OTOBO, providing tools to document IT assets, configuration items, and their interdependencies.

Central Configuration Management Database (CMDB) for OTOBO to manage assets and their relationships.

The official ITIL-aligned ITSM extension for OTOBO, providing a comprehensive suite of modules for Change, Incident, Problem, and Configuration Management.

IT Risk Management extension for OTRS/Znuny for assessing and treating IT risks.

Adds an ITSM Config Item overview to the customer portal.

An event module for OTRS and Znuny that retrieves attributes from a Configuration Item and populates them into ticket dynamic fields.

An OPM module for OTRS Community Edition and Znuny that adds a CSV export button to the CMDB overview.

A Ruby gem providing a wrapper for the OTRS Generic Interface (REST API) to manage tickets and Configuration Items (CIs).

Quick search for Configuration Items (CIs) directly in the OTRS/Znuny toolbar.

Adds an additional toolbar search box for Configuration Items (CIs).