OTOBO CMDB (ITSMConfigurationManagement)

Free

by Rother OSS GmbHcompany

Central Configuration Management Database (CMDB) for OTOBO to manage assets and their relationships.

The OTOBO CMDB (Configuration Management Database) is the heart of IT Service Management in OTOBO. It enables the central documentation and management of all Configuration Items (CIs) such as hardware, software, services, or locations. With version 11, the CMDB has been fundamentally redesigned, offering even deeper integration into ticket processes, flexible YAML-based modeling of CI classes, and improved graphical visualizations of dependencies. It serves as the 'Single Source of Truth' for Incident, Problem, and Change Management.

Features

  • Graphical CI Linking

    Visualization of relationships between Configuration Items for better dependency analysis.

  • Ready2Import CI Classes

    Predefined and field-tested CI classes for a quick start.

  • Version Management

    Complete history of all changes to Configuration Items for audit compliance.

  • Impact Analysis

    Analysis of the impact of disruptions on linked services and CIs.

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