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GeneralCatalog

Free

by Znuny GmbHcompany

A core extension for Znuny and OTRS that provides a centralized management interface for reference tables and dropdown list items used throughout the system.

The General Catalog is a fundamental module for Znuny and OTRS. It allows administrators to define and manage hierarchical structures of data used in various dropdown menus across the system. It is a prerequisite for many ITSM modules (like Service Level Management or Configuration Management) to define classes and types. The package provides an API for other extensions and a user interface for maintaining the entries.

Features

  • Catalog Classes

    Define custom classes for different types of data (e.g., CI Types, States).

  • Catalog Items

    Manage individual items within classes, including validity and comments.

  • Admin Interface

    Dedicated GUI in the Admin area for easy maintenance of reference data.

Categories

Admin ToolsConfigurationReference DataITSM CoreITSM

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