ITSM Plugin Verzeichnis
Plugins, Integrationen und Erweiterungen für Open-Source Ticket-Systeme. OTOBO, Znuny, Zammad und mehr auf einen Blick vergleichen.
Das offene Verzeichnis für ITSM-Ökosysteme
Open ITSM Hub ist der zentrale Anlaufpunkt für Plugins, Erweiterungen und Integrationen im ITSM-Bereich. Wir katalogisieren Pakete für alle großen Open-Source Ticket-Systeme und machen sie durchsuchbar, vergleichbar und für alle zugänglich — ob MSP, Enterprise oder Einzeladministrator.
7
Ticket-Systeme
308
Plugins & Pakete
11
Skins & Themes
153
Organisationen
Unterstützte Ticket-Systeme
KIX
ActiveITSM and service management platform derived from OTRS, developed by KIX Service Software GmbH, focused on asset management and CMDB.
O-Fork
ActiveActively maintained Perl-based open-source ticket system in the OTRS family, distributed with .opm extension packages.
OTAI Desk
ActiveAI-first, open-source helpdesk built on the Open Ticket AI stack — on-premise, GDPR-ready, with local LLMs, RAG deflection, and connectors to Zammad, Znuny, OTOBO, and Jira.
OTOBO
ActiveOpen-source OTRS fork by Rother OSS with modern Docker deployment, Elasticsearch integration, and an active development roadmap.
OTRS Community Edition
ActiveCenturan-maintained continuation of the discontinued original OTRS Community Edition, separate from the commercial OTRS product.
Zammad
ActiveModern, Ruby-based open-source helpdesk and ticketing system with a beautiful web UI, REST API, and Elasticsearch-powered search.
Znuny
ActiveOpen-source fork of OTRS Community Edition. A Perl-based ITSM and helpdesk system with a rich ecosystem of .opm packages.
Neueste ITSM Plugins
Active Directory Password
by Znuny GmbH
Enables agents and customers to change their Active Directory passwords directly within the Znuny interface while adhering to existing domain security and complexity policies.
Add-On Feature – Rocket.Chat Integration
by Hauke Böttcher
Integrates Rocket.Chat with OTOBO for enhanced communication.
addchat-laravel
by classiebit
AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.
Advanced Attachments
by Znuny GmbH
Enhances attachment handling by allowing agents to preview images, download multiple files as a ZIP archive, and reuse attachments from previous articles within the same ticket.
agent-desk
by huabeitech
Open-source AI customer support system. AI-first support, human-ready operations.
ZammadApiBundle
by Ahmad Sajid
A Symfony bundle that provides a REST API client for integrating Symfony applications with the Zammad ticketing system.