OTOBO ITSM Configuration Management

Name: OTOBO ITSM Configuration Management
Brand: Rother OSS GmbH
Availability: InStock

Featured Free

The official Configuration Management Database (CMDB) for OTOBO, providing tools to document IT assets, configuration items, and their interdependencies.

The OTOBO ITSM Configuration Management module implements a comprehensive Configuration Management Database (CMDB). It allows organizations to document and manage all IT assets (Configuration Items or CIs) and their complex interdependencies. With the release of OTOBO 11, the CMDB has been completely redesigned to include a visual Tree View, formula fields for dynamic calculations, and granular access rights. It is a fundamental component for ITIL-compliant processes like Incident, Problem, and Change Management.

Features

CI Management
Define and manage various CI classes like Hardware, Software, and Network.
Relationship Mapping
Visualize and track dependencies between CIs and their impact on services.
OTOBO 11 Tree View
A modern, visual representation of CI hierarchies and links (new in OTOBO 11).

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