Packages & extensions

Enables agents and customers to change their Active Directory passwords directly within the Znuny interface while adhering to existing domain security and complexity policies.

Integrates Rocket.Chat with OTOBO for enhanced communication.

AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

Enhances attachment handling by allowing agents to preview images, download multiple files as a ZIP archive, and reuse attachments from previous articles within the same ticket.

Open-source AI customer support system. AI-first support, human-ready operations.

A Symfony bundle that provides a REST API client for integrating Symfony applications with the Zammad ticketing system.

Unified technical documentation platform for Active Directory domain controllers and data communication networks, covering architecture design, deployment, security hardening, and daily operations to help you quickly build and maintain a stable, reliable enterprise network environment.

Nic & Rob's lair of scripts to analyse OPM data, using the Fieldtrip toolbox

A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service. It enables automated ticket creation from external scripts or the terminal.

Adds a ticket article action that allows agents to mark individual articles as unseen, making them appear as new or unread in the system.

Extends the auto-response system to cover all recipients of incoming emails.

A project related to government and agile BPA