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OTOBO Kanban Board

Free

by Rother OSS GmbHcompany

A visual task management extension for OTOBO that enables agents to organize and move tickets across customizable columns using a drag-and-drop interface.

The OTOBO Kanban Board is a powerful tool for visualizing and managing tickets. Introduced with OTOBO 10, it allows agents to see the status of their work at a glance and move tickets between different states or queues with ease. The board is highly customizable, allowing users to define their own column layouts and filters to implement agile methodologies like Scrum or Kanban directly within the ITSM system.

Features

  • Drag & Drop Interface

    Move tickets between columns to change their status or assignment via drag-and-drop.

  • Customizable Columns

    Group tickets by state, queue, owner, or priority in freely definable columns.

  • Quick Actions

    Edit ticket details like priority or owner directly from the Kanban card.

  • Extensive Filtering

    Filter the board by agents, queues, or specific ticket attributes for a better overview.

Categories

KanbanAgileTask ManagementVisual WorkflowOTOBO CoreDesign & VisualWorkflow AutomationProject Management

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