Design & Visual

Adds a visualization of the database schema as an Entity-Relationship (ER) diagram directly within the administrative interface.

A visual workflow management add-on for KIX that enables drag-and-drop ticket assignment and team workload monitoring via Kanban boards.

Enables local storage and management of user avatars within the ticket system, providing a privacy-focused alternative to external services like Gravatar.

Allows administrators to configure the width and height of various pop-up windows in the agent interface through SysConfig settings.

Displays the queue's comment field in the ticket creation screens when a queue is selected, providing agents with queue-specific instructions.

Allows colorizing ticket rows in the overview and dashboard based on ticket attributes.

Adds a widget to the OTOBO ticket zoom view for direct display and editing of dynamic fields.

A visual task management extension for OTOBO that enables agents to organize and move tickets across customizable columns using a drag-and-drop interface.

Displays a visual SLA escalation progress bar and status remarks on the Ticket Zoom screen.

Adds a widget to the ticket zoom view that allows agents to quickly add notes to a ticket without opening a separate dialog.

Admin-panel extension for OTOBO that lets administrators rebrand the agent interface with custom colours, logos, CSS presets, and settings that survive package updates.

Adds a customizable menu entry to the ticket zoom view that allows users to open external links, with support for dynamic parameters from ticket data.

Provides a centralized drag-and-drop interface to easily configure the visibility and order of dynamic fields across various ticket and communication screens.

Visualizes customer locations on a dashboard map using Google Maps, based on ticket history and address data.

Allows customization of ticket priority colors via SysConfig without manual CSS modifications.

A CKEditor 5 plugin for Znuny that provides extendable autocomplete functionality, including mentions and HTML replacement logic for the ticket editor.