LocalAvatar

Free

by maxence business consulting gmbhcompany

Enables local storage and management of user avatars within the ticket system, providing a privacy-focused alternative to external services like Gravatar.

The LocalAvatar package provides a privacy-compliant solution for managing user images in Znuny and OTRS. Instead of relying on external services like Gravatar, which transmit email hashes to third-party providers, this add-on allows images to be stored directly on your own server. Agents and customers can upload their avatars via their personal settings. The images are then displayed in relevant areas such as the ticket zoom view or the dashboard, enhancing personalization and identification within the system.

Features

  • Local Avatar Upload

    Allows agents and customers to upload their own profile pictures directly within the user preferences.

  • Privacy & Data Protection

    Avoids transmitting user data to external services like Gravatar, improving GDPR compliance.

  • System-wide Display

    Avatars are displayed in the ticket zoom view, dashboard, and user profiles.

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