KIX
ActiveITSM and service management platform derived from OTRS, developed by KIX Service Software GmbH, focused on asset management and CMDB.
Perl
Perl backend, TypeScript frontend, Docker (MySQL/MariaDB, Redis)
GNU AGPL v3.0
.opm
2006
Versionshistorie
Stabilization release (build 5130) focused on bug fixes, performance, and organization structures. A PostgreSQL 15 switch is announced for v38.
ChangelogMajor feature release (build 4830) with configuration and data-model changes; review GUI configuration defaults when updating.
ChangelogKompatible Pakete
Deskcenter Management Suite Connector
by KIX Service Software GmbH
An integration module for KIX that enables the automated import of hardware and software inventory data from the Deskcenter Management Suite into the KIX CMDB.
KIX ITIL Practices Add-on
by KIX Service Software GmbH
A module for KIX Pro that implements 16 ITIL 4-certified practices, including preconfigured workflows for Change, Problem, and Release Management.
KIX
by Cape-IT
Integration for the KIX ITSM ticketing system.
KIX Field Agent
by KIX Service Software GmbH
A mobile application for KIX that enables field service teams to process tickets and service orders offline, providing access to CMDB data, knowledge base articles, and checklists.
KIX Field Agent
by KIX Service Software GmbH
A mobile application for KIX that enables field service technicians to manage tickets, access CMDB assets, and use the knowledge base while offline.
KIX Forum
by KIX
Community forum for KIX users to discuss and share knowledge.
KIX ITIL Certified Extensions
by KIX
Extensions that comply with ITIL standards for enhanced service management.
KIX Kanban
Featuredby KIX Service Software GmbH
A visual workflow management add-on for KIX that enables drag-and-drop ticket assignment and team workload monitoring via Kanban boards and heat maps.
KIX Maintenance Plan
by KIX Service Software GmbH
Enables the central management and scheduling of maintenance intervals for IT assets and technical equipment directly within the KIX ITSM environment.
KIX Online Help
by KIX
Online help resources for KIX users to enhance their experience.
KIX Service Management
by KIX
Flexible and versatile ITSM software solution that can be customized for various industries.
KIX Shop
by KIX
Online shop for KIX-related products and services.
kix/kix
by KIX GmbH
KIX is an open-source IT service management solution that integrates with various ticketing systems.
laupe/otrs-api
by Laupe
A PHP library for interacting with the OTRS Generic Interface via the SOAP protocol, enabling ticket and session management.
OTRS Modules
by Complemento
A collection of modules and add-ons for OTRS and related ITSM systems.
KIX im Vergleich
Datenbasierte Entscheidungshilfen zu Architektur, Sicherheit, Community und Betrieb.
- KIX vs OTOBO: Asset ITSM vs Docker OTRS ForkComparing KIX 18 and OTOBO: A rewrite with integrated CMDB versus an OTRS fork featuring Docker, Elasticsearch, Redis, and .opm packages.
- KIX vs Zammad: Technical ITSM or Modern Helpdesk?Comparing KIX 18 and Zammad: CMDB and technical service management versus a Ruby on Rails multi-channel helpdesk.
- KIX vs Znuny: CMDB Platform or Classic OTRS Successor?KIX and Znuny compared for IT admins: CMDB and KIX 18 vs. OTRS-leaning LAMP architecture, LTS, and the .opm ecosystem.
Verwandte Systeme
O-Fork
ActiveActively maintained Perl-based open-source ticket system in the OTRS family, distributed with .opm extension packages.
OTOBO
ActiveOpen-source OTRS fork by Rother OSS with modern Docker deployment, Elasticsearch integration, and an active development roadmap.
OTRS Community Edition
ActiveCenturan-maintained continuation of the discontinued original OTRS Community Edition, separate from the commercial OTRS product.
Znuny
ActiveOpen-source fork of OTRS Community Edition. A Perl-based ITSM and helpdesk system with a rich ecosystem of .opm packages.