KIX

An integration module for KIX that enables the automated import of hardware and software inventory data from the Deskcenter Management Suite into the KIX CMDB.

A module for KIX Pro that implements 16 ITIL 4-certified practices, including preconfigured workflows for Change, Problem, and Release Management.

A mobile application for KIX that enables field service teams to process tickets and service orders offline, providing access to CMDB data, knowledge base articles, and checklists.

A mobile application for KIX that enables field service technicians to manage tickets, access CMDB assets, and use the knowledge base while offline.

A visual workflow management add-on for KIX that enables drag-and-drop ticket assignment and team workload monitoring via Kanban boards and heat maps.

Enables the central management and scheduling of maintenance intervals for IT assets and technical equipment directly within the KIX ITSM environment.

A PHP library for interacting with the OTRS Generic Interface via the SOAP protocol, enabling ticket and session management.