KIX Maintenance Plan

by KIX GmbHcommunity

Automates the planning, scheduling, and documentation of recurring maintenance tasks for IT assets and technical equipment in KIX Pro.

The KIX Maintenance Plan add-on is a professional extension for KIX Pro designed to help service teams automate and document maintenance tasks. It allows linking assets in the CMDB with specific ticket templates and flexible schedules. The system automatically generates tickets for upcoming inspections, tests, or maintenance work before they become due. This reduces unplanned downtime, extends the lifespan of technical equipment, and ensures compliance with statutory inspection deadlines. All performed work is documented directly on the asset, creating a comprehensive digital device logbook.

Features

  • Automated Ticket Generation

    Automatically creates maintenance tickets based on predefined schedules or threshold values.

  • CMDB Integration

    Directly links maintenance plans with Configuration Items (CIs) in the CMDB for a complete asset history.

  • Flexible Planning Types

    Supports time-based, cyclical, and attribute-based (e.g., operating hours) planning types.

  • Mobile Maintenance

    Full integration with the KIX Field Agent App for mobile processing of maintenance tasks, including offline mode.

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