@pipedream/zammad

Free

Pipedream components for Zammad to automate workflows like ticket creation and user management.

This package contains a collection of Pipedream components for Zammad, enabling seamless integration of the helpdesk system into automated workflows. With these components, users can connect Zammad to over 1,000 other applications without writing extensive code. It supports both triggers (event sources) that react to changes in Zammad and actions that manipulate or query data within Zammad. The integration utilizes the official Zammad REST API and supports standard authentication methods such as API tokens.

Features

  • Ticket Management

    Allows creating, updating, and retrieving tickets directly from Pipedream workflows.

  • User & Organization Management

    Automated management of users and organizations via the Zammad REST API.

  • Event Triggers

    Automatically triggers workflows when new tickets are created or existing tickets are updated.

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