Open ITSM Hub
Deutsch

OTOBO Kanban Board

Free

by Rother OSS GmbHcompany

Integrated Kanban board for visual task and ticket management in OTOBO.

The OTOBO Kanban Board is a powerful module for visual task management within the OTOBO ticket system. It enables teams to work agiley by displaying tickets in a clear board view. Users can choose between different dimensions (e.g., grouping by state or owner) to immediately identify bottlenecks and optimize the workflow. Since it is fully integrated into the OTOBO core, all ticket information, histories, and permissions remain seamlessly intact. It is excellent for IT teams working according to Scrum or Kanban methodologies, as well as for general resource planning.

Features

  • Drag & Drop Functionality

    Easily move tickets between different columns via drag & drop to change status or ownership.

  • Flexible Board Views

    Create boards based on various criteria such as State, Owner, Priority, or Queue.

  • Quick Filters & Search

    Use quick filters to narrow down the view to specific agents, priorities, or timeframes.

  • Direct Editing

    Edit ticket details directly from the board view without having to switch pages.

Categories

KanbanAgileVisualizationProject ManagementTask ManagementTicket Managementagile-management

Related packages

DashboardMyTickets

A dashboard widget that displays all tickets where the current agent is the owner or responsible.

ZnunyOTRS Community Edition
Free

DynamicFieldAttachment

by Rother OSS GmbH

Adds a dynamic field type for file attachments to the system.

ZnunyOTOBOOTRS Community Edition
Free

ERSchema

Adds a visualization of the database schema as an Entity-Relationship (ER) diagram directly within the administrative interface.

ZnunyOTOBOOTRS Community Edition
Free