ITSM Plugin Verzeichnis
Plugins, Integrationen und Erweiterungen für Open-Source Ticket-Systeme. OTOBO, Znuny, Zammad und mehr auf einen Blick vergleichen.
Das offene Verzeichnis für ITSM-Ökosysteme
Open ITSM Hub ist der zentrale Anlaufpunkt für Plugins, Erweiterungen und Integrationen im ITSM-Bereich. Wir katalogisieren Pakete für alle großen Open-Source Ticket-Systeme und machen sie durchsuchbar, vergleichbar und für alle zugänglich — ob MSP, Enterprise oder Einzeladministrator.
6
Ticket-Systeme
199
Plugins & Pakete
10
Skins & Themes
103
Organisationen
Unterstützte Ticket-Systeme
KIX
ActiveITSM and service management platform derived from OTRS, developed by cape IT GmbH, focused on asset management and CMDB.
OTAI Desk
ActiveAI-first, open-source helpdesk built on the Open Ticket AI stack — on-premise, GDPR-ready, with local LLMs, RAG deflection, and connectors to Zammad, Znuny, OTOBO, and Jira.
OTOBO
ActiveOpen-source OTRS fork by Rother OSS with modern Docker deployment, Elasticsearch integration, and an active development roadmap.
Zammad
ActiveModern, Ruby-based open-source helpdesk and ticketing system with a beautiful web UI, REST API, and Elasticsearch-powered search.
Znuny
ActiveOpen-source fork of OTRS Community Edition. A Perl-based ITSM and helpdesk system with a rich ecosystem of .opm packages.
Neueste ITSM Plugins
Active Directory Password
by Znuny GmbH
Enables agents and customers to change their Active Directory passwords directly within the Znuny interface while adhering to existing domain security and complexity policies.
Advanced Attachments
by Znuny GmbH
Enhances attachment handling by allowing agents to preview images, download multiple files as a ZIP archive, and reuse attachments from previous articles within the same ticket.
ZammadApiBundle
by Ahmad Sajid
A Symfony bundle that provides a REST API client for integrating Symfony applications with the Zammad ticketing system.
App::OTRS::CreateTicket
by Michiel Beijen
A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service. It enables automated ticket creation from external scripts or the terminal.
ArticleUnseen
by maxence
Adds a ticket article action that allows agents to mark individual articles as unseen, making them appear as new or unread in the system.
check_zammad
by t3easy
A Nagios-compatible monitoring plugin designed to check the health and operational status of a Zammad instance using its API.
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