ArticleUnseen
Freeby maxencecompany
Adds a ticket article action that allows agents to mark individual articles as unseen, making them appear as new or unread in the system.
Adds a ticket article action that allows agents to mark individual articles as unseen, making them appear as new or unread in the system.
Tags
Verwandte Pakete
mxcEM24Tippspiel
by maxence business consulting GmbH
A gamification add-on for Znuny that integrates a prediction game for the UEFA EURO 2024 tournament directly into the ticket system dashboard.
OTRSClosedTickets
by Lukasz Leszczynski
Adds a dedicated view in the agent interface to display only closed tickets, improving visibility and management of completed tasks.
Znuny4OTRS-MarkTicketSeenUnseen
by Znuny
Enables agents to manually toggle the 'seen' or 'unseen' status for entire tickets or individual articles, improving workflow management and visibility.
Ihr Ticket-System mit KI erweitern
Open Ticket AI bietet KI-Addons für OTOBO, Znuny und Zammad — vollständig On-Premise.