Zammad

Zammad

Active

Modern, Ruby-based open-source helpdesk and ticketing system with a beautiful web UI, REST API, and Elasticsearch-powered search.

Sprache

Ruby

Architektur

Ruby on Rails, PostgreSQL/MySQL, Elasticsearch, Redis

Lizenz

GNU AGPL v3.0

Paketformat

.szpm

Erstveröffentlichung

2017

Kompatible Pakete

ZammadApiBundle

by Ahmad Sajid

A Symfony bundle that provides a REST API client for integrating Symfony applications with the Zammad ticketing system.

Zammad
Free

check_zammad

by t3easy

A Nagios-compatible monitoring plugin designed to check the health and operational status of a Zammad instance using its API.

Zammad
Free

Laravel Zammad

by codebar Solutions AG

A Laravel wrapper for the Zammad REST API that allows developers to interact with tickets, users, and organizations within a Zammad instance.

Zammad
Free

Contao Zammad Notification Center API Bundle

by Contao Academy

An integration bundle for Contao CMS that enables sending notifications and form data to Zammad as tickets via the Notification Center API gateway.

Zammad
Free

Contao Zammad Notification Center API Bundle

by Contao Academy

A Contao CMS extension that integrates Zammad via the Notification Center, enabling the automatic creation of tickets from website forms through a dedicated API gateway.

Zammad
Free

Zammad API PHP Wrapper

by Datana GmbH

A PHP library that provides a wrapper for the Zammad REST API, enabling developers to integrate Zammad helpdesk features into PHP applications.

Zammad
Free

@digital-boss/n8n-nodes-zammad

by Digital Boss

An n8n community node that provides comprehensive integration with the Zammad REST API, enabling automated ticket, user, and organization management within workflows.

Zammad
Free

Zammad External Data Proxy

by Don't Panic IT-Service GmbH

A PHP-based proxy service and library that facilitates fetching and formatting data from external sources for Zammad's 'External Data' object attributes.

Zammad
Free

ERPNext Zammad Integration

by Florian Glashauser

A Frappe application that integrates ERPNext with Zammad to synchronize customers and contacts while allowing users to view Zammad tickets directly within the ERPNext interface.

Zammad
Free

GoogleForm-to-Zammad

by Università degli Studi di Ferrara

A Google Apps Script that integrates Google Forms with Zammad, automatically creating tickets from form submissions via the Zammad REST API.

Zammad
Free

Zammad Grafana Dashboards

by Zammad GmbH

Official collection of sample Grafana dashboards for visualizing Zammad helpdesk data, including ticket trends, SLAs, and agent performance via Elasticsearch.

Zammad
Free

Heptacom Shopware Zammad Tickets From Orders

by HEPTACOM GmbH

A Shopware 5 extension that enables the creation of Zammad support tickets directly from customer orders to streamline e-commerce support workflows.

Zammad
Free

Hutch SL SMS Plugin for Zammad

by Kalpa Prabashwera

An SMS notification backend for Zammad that enables integration with the Hutch Sri Lanka SMS gateway for sending ticket alerts.

Zammad
Free

iflow-mcp-basher83-zammad

by basher83

A Model Context Protocol (MCP) server for Zammad integration, enabling AI assistants to interact with tickets, users, and organizations.

Zammad
Free

innovazammad

by RegioHelden

A bridge application that connects Innovaphone PBX systems with Zammad's generic CTI integration to enable caller ID lookups and call logging.

Zammad
Free

Zammad Integration for Nextcloud

by Nextcloud

A Nextcloud application that integrates Zammad features, providing a dashboard widget for ticket notifications and a unified search provider for Zammad tickets.

Zammad
Free

zammad-ldap-sync

by IT@M (Landeshauptstadt München)

A Java-based synchronization tool developed by the City of Munich (IT@M) to import complex LDAP organizational structures and users into Zammad groups and roles.

Zammad
Free

Zammad Laravel Integration

by Ligoo

A Laravel package for integrating Zammad ticketing system features, such as contact forms and ticket creation, into Laravel applications via the Zammad API.

Zammad
Free

matrix-zammad

by Half-Shot

A bridge and bot that forwards Zammad ticket notifications to Matrix chat rooms, enabling real-time monitoring and basic ticket interaction.

Zammad
Free

Laravel Zammad

by Muhammad Nur

A Laravel wrapper for the official Zammad PHP API client, providing a clean interface to integrate Zammad helpdesk features into Laravel applications.

Zammad
Free

n8n-nodes-zammad

by k0ka

An n8n community node that extends the built-in Zammad integration with additional API endpoints and capabilities for advanced workflow automation.

Zammad
Free

n8n Zammad Ticket Update Node

by Oliver Buchmann

A community-contributed n8n node that enables the updating of existing tickets within the Zammad ITSM system via its REST API.

Zammad
Free

notify_zammad

by NETWAYS GmbH

An Icinga notification plugin that manages Zammad tickets via API, enabling automated ticket creation, updates, and closures based on monitoring alerts without relying on email.

Zammad
Free

Open Ticket AI

by Softoft GmbH

An open-source automation engine and middleware that uses LLMs to classify, route, and summarize tickets for Znuny, OTOBO, and Zammad.

ZnunyOTOBOZammad
Free

Zammad for WordPress

by ouun

A WordPress plugin that integrates Zammad Helpdesk by embedding chats and forms and providing access to the Zammad API.

Zammad
Free

@pipedream/zammad

by Pipedream

A collection of Pipedream components for Zammad that enable automated workflows and API-driven actions such as ticket creation, user management, and event triggers.

Zammad
Free

pretalx-zammad

by Florian Mösch

A pretalx plugin that enables the automatic creation of Zammad tickets from conference submissions.

Zammad
Free

py-zammad-cti

by Devixa

A lightweight, typed Python client for interacting with Zammad’s Generic CTI API to notify the system about call lifecycle events like new calls and hangups.

Zammad
Free

Rolfs-TableSearch

by Rolf Schmidt

A Zammad extension that adds generic REST API endpoints for searching and querying database tables directly, facilitating custom reporting and data exports.

Zammad
Free

slack2zammad

by TechNative

A Slack application that provides a message shortcut to create Zammad tickets directly from Slack messages.

Zammad
Free

tap-zammad

by Entropeak

A Singer tap for Zammad that extracts tickets, groups, organizations, and users via the REST API for use in ETL and data integration pipelines.

Zammad
Free

Update n8n Zammad Roles by Excel

by Sirhexalot

An n8n workflow that automates the process of updating user roles in Zammad using data provided in an Excel spreadsheet.

Zammad
Free

WWW-Zammad

by Nicolas Steenlant

A Perl client library for the Zammad REST API, enabling programmatic management of tickets, users, and organizations.

Zammad
Free

Zammad AI

by it@M (Landeshauptstadt München)

A Python-based microservice that integrates Generative AI into Zammad via Kafka and REST API to provide automated ticket summaries, classification, and response suggestions.

Zammad
Free

Zammad API Client for Ruby

by Zammad GmbH

The official Ruby library for interacting with the Zammad REST API, enabling programmatic management of tickets, users, and organizations.

Zammad
Free

zammad-asterisk

by Digineo

A Go-based bridge that connects Asterisk (via ARI) to the Zammad CTI API for call notifications and logging. Note: This project is currently unmaintained.

Zammad
Free

Zammad Jira Web Extension

by Rida Amirini

An unofficial browser extension for Chrome and Firefox that allows users to create Jira issues directly from the Zammad ticket interface.

Zammad
Free

zammad-js-api

by Exanion

A JavaScript client library for the Zammad REST API, providing a convenient interface for managing tickets, users, and other resources.

Zammad
Free

Zammad NowSMS Integration

by multiOTP

A Zammad package providing two-way SMS communication via the NowSMS local gateway.

Zammad
Free

zammad-omnifocus

by Bastian Kuhn

An OmniFocus automation plugin that synchronizes Zammad tickets with OmniFocus tasks, allowing users to manage support tickets within their personal task manager.

Zammad
Free

zammad-pgp-import

by Stefan Tatschner

A Python-based CLI tool and webhook designed to automate the import of PGP public keys into Zammad via its REST API.

Zammad
Free

Redmine Zammad Plugin

by dpoe2016

A Redmine plugin that enables integration with Zammad, allowing users to link Redmine issues to Zammad tickets for cross-system tracking.

Zammad
Free

zammad-szpm

by Znuny GmbH

A Ruby library for parsing, manipulating, and storing Zammad package files (.szpm and .zpm). It provides the necessary tooling for developers to build and manage extensions for the Zammad helpdesk system.

Zammad
Free

zammad-ticket-creator

by TEQLY

A Node.js library for programmatically creating tickets in a Zammad instance via its REST API.

Zammad
Free

zammad-ts-api

by Bryce Dalbey

A TypeScript-based API client for Zammad that provides a typed interface for interacting with the Zammad REST API.

Zammad
Free

zammad-typescript-api

by Kristóf Szöllősi

A TypeScript wrapper for the Zammad REST API that provides type definitions and a client for interacting with Zammad resources.

Zammad
Free

Zammad.Client

by S3bt3r

A .NET client library for the Zammad REST API, enabling developers to manage tickets, users, and organizations within .NET applications.

Zammad
Free

Zammad.Client.SystemTextJson

by Marc-André Enzenauer (meenzen)

A modern .NET client library for the Zammad REST API, utilizing System.Text.Json for high-performance serialization and native .NET integration.

Zammad
Free

zammadls

by Rosa-Luxemburg-Stiftung

A collection of Python-based helper scripts for Zammad, providing utilities for administrative tasks and system management.

Zammad
Free

zammadoo

by flashdagger

A Python-based object-oriented REST API client for the Zammad helpdesk system, providing a fluent interface and type safety for developers.

Zammad
Free

zammad_py

by Joe Paul

A Python API client for the Zammad REST API that allows developers to programmatically manage tickets, users, organizations, and knowledge base entries.

Zammad
Free

Zammad Twilio Voice Bridge

by Andrew Bartrim

A Sinatra-based bridge application that connects Twilio Voice webhooks to Zammad's Generic CTI API for inbound call notifications.

Zammad
Free

Zammad API Client for PHP

by Zammad GmbH

The official PHP library for interacting with the Zammad REST API, enabling developers to integrate helpdesk functionalities into PHP applications.

Zammad
Free

zd-ticket-portal

by Daniel König

A lightweight, community-developed frontend portal for Zammad that provides a simplified interface for users to create, view, and manage tickets via the Zammad API.

Zammad
Free

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