Open ITSM Hub
Deutsch

Zammad External Data Proxy

Free

A PHP library for providing and formatting data for Zammad's external data source feature.

The Zammad External Data Proxy library by Don't Panic IT-Service GmbH is a PHP-based tool that acts as a bridge between Zammad and external data sources. Since Zammad 6.0, administrators can create 'External Data' attributes that fetch real-time information from a URL. This library simplifies the creation of the required proxy service by handling routing and ensuring that responses strictly follow the JSON schema expected by Zammad. It is ideal for integrating inventory data (e.g., from i-doit), customer data from ERP systems, or other API-based information directly into the Zammad interface.

Features

  • Zammad-compliant JSON

    Automatically formats data into the JSON structure required by Zammad's external data source feature.

  • Search & Detail View

    Supports search logic for dropdown fields and detailed object data display within Zammad.

  • Easy Integration

    Provides a minimal router and controller for easy connection to third-party systems like i-doit or ERP databases.

Categories

PHPAPI ProxyExternal Data IntegrationComposerIntegrations & API

Related packages

OTOBO Rocket.Chat Integration

Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.

OTOBO
Free

addchat-laravel

AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

Free

agent-desk

Open-source AI customer support system. AI-first support, human-ready operations.

Free