Hutch SL SMS Plugin for Zammad
Freeby Kalpa Prabashweraindividual
An SMS notification backend for Zammad that enables integration with the Hutch Sri Lanka SMS gateway for sending ticket alerts.
This plugin is a custom notification sender for Zammad. It extends Zammad's SMS capabilities by adding support for the Hutch Sri Lanka SMS gateway. Once installed, administrators can configure Hutch SL as an SMS provider to send critical ticket updates, escalations, or notifications directly via SMS to mobile phones. The integration utilizes the Hutch SL HTTP API for reliable delivery within Sri Lanka.
Features
Hutch SL Integration
Integrates the Hutch Sri Lanka SMS gateway directly into Zammad's notification engine.
Automated Ticket Alerts
Enables sending automated SMS notifications to agents and customers upon ticket events.
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