OTRS-AuthSessionRedis

Free

by Yuri Myasoedovindividual

A Redis-based session backend for OTRS and Znuny to increase performance and scalability.

This module allows OTRS and Znuny to use Redis as a session storage backend instead of the default database or filesystem. This is particularly useful for multi-node setups (load balancing) and high-performance requirements, as Redis provides fast, in-memory access to session data. By offloading session data, the primary database load is reduced, and the overall system scalability is improved.

Features

  • Redis Integration

    Enables storing session data in Redis instead of the database or filesystem.

  • Multi-node Support

    Enables seamless session management across multiple web servers in clustered environments.

  • Performance Optimization

    Reduces database load by offloading volatile session data to memory.

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