OTRS-CacheRedis
Freeby Yuri Myasoedovindividual
A Redis-based cache backend implementation for OTRS and Znuny designed to improve performance.
This module allows OTRS and Znuny to use Redis as a centralized caching layer. It is particularly useful for high-performance requirements or multi-server (cluster) setups where a shared cache is necessary. Unlike the default file-based cache, Redis operates in-memory and provides faster access times and better handling of large datasets. Configuration is performed manually in the Kernel/Config.pm file. Note: Znuny versions 6.1 and higher include native Redis support; this module serves primarily as an alternative or for older versions.
Features
Redis Backend Support
Enables the use of Redis as the primary caching mechanism instead of file-based caching.
Cluster Compatibility
Facilitates shared caching across multiple application nodes in clustered environments.
Flexible Configuration
Supports custom Redis host, port, database index, and password authentication.
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