Open ITSM Hub
Deutsch

otrs (npm)

Free

Node.js API client for OTRS, commonly used for Telegram bot integrations.

The 'otrs' npm package (often referenced in the context of Telegram bots as 'otrs-telegram') is a Node.js API client for OTRS. It allows developers to create, search, and update tickets via OTRS web services (Generic Interface). This package frequently serves as the foundation for building Telegram bridges or notification bots that forward OTRS events to messaging platforms. It is compatible with OTRS Community Edition, Znuny, and OTOBO, provided the corresponding web services are configured.

Features

  • Node.js API Client

    Enables interaction with OTRS via Node.js to manage tickets or retrieve information.

  • Flexible Integration

    Supports integration into custom Telegram bots or other Node.js-based applications.

Categories

APINode.jsTelegramIntegrationIntegrations & API

Related packages

OTOBO Rocket.Chat Integration

Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.

OTOBO
Free

addchat-laravel

AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

Free

agent-desk

Open-source AI customer support system. AI-first support, human-ready operations.

Free