OTRSCodePolicy
FreeStatic code analysis tool for OTRS, Znuny, and OTOBO to enforce coding standards.
OTRSCodePolicy is an essential tool for developers in the OTRS ecosystem (including Znuny and OTOBO). It is a command-line tool that performs static code analysis to ensure that extensions and customizations comply with official coding guidelines. The tool integrates Perl::Critic with an extensive set of custom rules specifically tailored to the architecture of these ticket systems. It not only checks Perl code but also validates package metadata (SOPM), XML configurations, JavaScript, and SQL statements for potential errors and security risks.
Features
Perl Code Analysis
Analyzes Perl files using Perl::Critic and specific guidelines for OTRS/Znuny/OTOBO.
SOPM Validation
Validates SOPM package description files for structure and completeness.
XML/SysConfig Check
Checks XML configuration files (SysConfig) for syntax and best practices.
API Compliance
Identifies the use of deprecated API functions and forbidden Perl commands.
Related packages
App::OTRS::CreateTicket
by Michiel Beijen
A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service.
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OTRS-Kernel-Module-TicketAutoAssignment
by Rohit Basu
A Perl module for OTRS that provides automated ticket assignment functionality to distribute incoming tickets among agents.
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