otrs.RocketChat
Freeby LigeroSmartcommunity
Rocket.Chat integration for sending ticket notifications and connecting Omnichannel live chats.
This package provides an integration between OTRS/LigeroSmart and Rocket.Chat. It enables the system to send automated notifications to Rocket.Chat channels based on ticket events (e.g., creation, state changes). Additionally, it supports Rocket.Chat Omnichannel integration, allowing live chats to be processed within the ticket system via webhooks.
Related packages
OTOBO Rocket.Chat Integration
Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.
Free
addchat-laravel
AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.
Free
agent-desk
Open-source AI customer support system. AI-first support, human-ready operations.
Free