@ovh-ux/ng-ovh-otrs
Freeby OVHcloud UX & CDSopen-source-project
AngularJS module for managing OTRS tickets via the OVHcloud API.
This package provides an AngularJS (1.x) service and provider to interact with OTRS (Open Ticket Request System) tickets through the OVHcloud API. It is specifically designed for developers working within the OVHcloud ecosystem who need to integrate support ticket functionalities—such as listing, viewing, and creating tickets—into their web applications. The module encapsulates API communication and provides a clean interface for Angular applications.
Features
Ticket Listing
Allows for the retrieval and display of support ticket lists associated with the OVHcloud account.
Ticket Creation
Enables the programmatic creation of new OTRS tickets directly from within the application.
Related packages
OTOBO Rocket.Chat Integration
Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.
Free
addchat-laravel
AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.
Free
agent-desk
Open-source AI customer support system. AI-first support, human-ready operations.
Free