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suqld/otrs-api

Free

A PHP library for interacting with the OTRS SOAP API, enabling external applications to manage tickets and users in OTRS, Znuny, and OTOBO.

suqld/otrs-api is a PHP library specifically designed to facilitate interaction with the OTRS SOAP API (GenericInterface). It provides developers with a convenient way to connect external PHP applications to OTRS-based ticket systems. The library handles the complexities of SOAP communication and enables access to core functions such as ticket handling and user authentication. Since Znuny and OTOBO are based on the OTRS Community Edition and have largely maintained the SOAP interface, this library is also compatible with these systems.

Features

  • Ticket Management

    Allows creating, searching, retrieving, and updating tickets via the SOAP interface.

  • Session Management

    Supports session creation for secure, authenticated API access.

  • SOAP Abstraction

    Abstracts complex SOAP calls into developer-friendly PHP methods.

  • Cross-System Compatibility

    Seamless integration with OTRS Community Edition, Znuny, and OTOBO.

Categories

APISOAPPHPComposerIntegrations & API

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