TimeAccounting

Free

A time registration and management module for OTOBO that allows booking working hours on projects and tickets.

TimeAccounting is an essential extension for OTOBO that enables structured time tracking for service teams. The module provides a grid view (weekly overview) where agents can log their daily working hours against various projects, tasks, or directly onto tickets. Administrators can define working time calendars, set target hours, and monitor compliance with working time requirements. The integrated reporting functions allow the export of recorded data into formats such as CSV or PDF, significantly simplifying further processing in accounting or ERP systems.

Features

  • Project-based Time Tracking

    Record working hours against specific projects and tasks independently of individual tickets.

  • Reporting & Export

    Generate detailed reports on agent activities and export data for billing or internal analysis.

  • Overtime Management

    Track agent working hours against defined quotas and manage overtime or leave.

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