Open ITSM Hub
Deutsch

Zammad Jira Web Extension

Free

by Rida Amiriniindividual

Unofficial browser extension for Chrome and Firefox to create Jira issues directly from Zammad.

This unofficial browser extension integrates Jira issue creation directly into the Zammad helpdesk interface. It allows support agents to quickly generate Jira issues from existing Zammad tickets, streamlining the workflow between support and development teams. The extension adds a dedicated button to the Zammad UI and uses the Zammad API to fetch ticket details. Note: This project is currently marked as archived on GitHub and serves as a client-side alternative to Zammad's native Jira integration. Configuration is handled via the extension's options page, requiring the Zammad instance URL and an API token.

Features

  • Jira Issue Creation

    Generate Jira issues directly from the Zammad ticket view without switching applications.

  • Browser Compatibility

    Supports both Google Chrome and Mozilla Firefox for maximum flexibility.

  • Secure API Integration

    Uses Zammad API tokens for secure and authenticated communication with your helpdesk.

Categories

jiraBrowser ExtensionIntegrationIntegrations & API

Related packages

OTOBO Rocket.Chat Integration

Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.

OTOBO
Free

addchat-laravel

AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

Free

agent-desk

Open-source AI customer support system. AI-first support, human-ready operations.

Free