zammad-mcp-server
Featured FreeProduction-ready Zammad MCP Server for Zammad 6.0+ and 7.x. Connect Claude, Cursor, and LLMs to your helpdesk via MCP.
zammad-mcp-server is a production-ready implementation of the Model Context Protocol (MCP) for Zammad. It enables AI models (like Claude, ChatGPT, or Cursor) to securely interact with your Zammad helpdesk. The tool acts as a bridge, allowing LLMs to search for tickets, read details, and query status using the official Zammad REST API. This is particularly useful for developers and support teams looking to integrate AI assistants directly into their workflow. Requires a valid Zammad API token.
Features
Search Tickets
Search for tickets using Zammad's query syntax directly through your MCP-enabled AI model.
Get Ticket Details
Retrieve full details of a specific ticket by ID to provide context for LLMs.
List Tickets
List tickets with filtering options to get an overview of helpdesk status.
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