Zammad NowSMS Integration

Free

by multiOTPopen-source-project

Bridge script to connect Zammad with a NowSMS Gateway for two-way SMS communication.

This integration provides a bridge between Zammad and the NowSMS gateway. It consists of a PHP script acting as middleware that handles both directions of communication: sending SMS from Zammad via the 'Custom' SMS gateway setting, and receiving SMS from NowSMS to create or update tickets in Zammad via the Zammad API. This allows organizations to leverage local SMS hardware or specific NowSMS configurations within their ITSM workflows.

Features

  • Two-way SMS Communication

    Supports both sending notifications from Zammad and receiving replies or new tickets from customers via SMS.

  • Custom Gateway Integration

    Utilizes Zammad's native 'Custom SMS Gateway' interface for seamless integration.

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