Open ITSM Hub
Deutsch

Zammad Remote MCP

Free

Stateless remote MCP server for Zammad featuring ticket operations, search, and OAuth 2.1.

zammad-remote-mcp is a Model Context Protocol (MCP) server implementation for Zammad. It enables AI models (such as Claude or other MCP-compatible agents) to interact directly with a Zammad helpdesk. The package supports full ticket operations, an intelligent search layer, and authentication via OAuth 2.1. Due to its stateless architecture, it can be flexibly deployed on Node.js servers or as a Cloudflare Worker.

Features

  • Ticket Operations

    Enables creating, reading, updating, and managing Zammad tickets via AI agents.

  • Intelligent Search

    Provides an intelligent search layer for tickets and users within Zammad.

  • OAuth 2.1 Support

    Secure authentication via OAuth 2.1 for use in remote environments.

  • Multi-platform Deployment

    Can be run on both Node.js and Cloudflare Workers from the same codebase.

Categories

MCPAILLMIntegrationCloudflare WorkersNode.jsIntegrations & API

Related packages

OTOBO Rocket.Chat Integration

Seamlessly integrates Rocket.Chat with OTOBO for real-time communication directly from the ticket.

OTOBO
Free

addchat-laravel

AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

Free

agent-desk

Open-source AI customer support system. AI-first support, human-ready operations.

Free