zammad-ticket-creator
FreeA Node.js library for programmatically creating tickets in Zammad via its REST API.
zammad-ticket-creator is a lightweight Node.js library specifically designed to interact with the Zammad REST API. It significantly simplifies the process of programmatic ticket creation by encapsulating the necessary API calls and authentication. Developers can use the library to seamlessly integrate Zammad into their own applications, such as contact forms, IoT devices, or monitoring systems. The library supports basic ticket attributes as well as file attachments, making it a versatile tool for automation projects.
Features
Ticket Creation
Allows creating tickets with specific titles and content via the API.
File Attachments
Supports adding file attachments to tickets using base64 encoding.
Customer & Group Assignment
Enables assigning tickets to specific customer emails and groups.
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