Complemento

Professional extensions for Znuny, OTRS, and LigeroSmart, including the advanced Multiservices catalog.

Adds a dynamic field type to select and store a customer user in tickets.

Integrates OTRS and Ligero with Elasticsearch for high-performance search and big data analytics.

Pauses SLA escalation for specific ticket states in OTRS and Ligero.

Extension for automated SMS notifications on ticket events in Znuny, OTRS, and LigeroSmart.

Quick search for Configuration Items (CIs) directly in the OTRS/Znuny toolbar.