Complemento Add-ons for Znuny & OTRS
Freeby Complementocompany
Professional extensions for Znuny, OTRS, and LigeroSmart, including the advanced Multiservices catalog.
Complemento offers a comprehensive suite of open-source and enterprise modules for the OTRS ecosystem, including Znuny and LigeroSmart. Their flagship 'Multiservices' module allows for highly flexible service catalog design that goes far beyond standard capabilities. The modules are designed to increase agent efficiency, automate processes, and improve the user experience. While many modules are available as open-source on GitHub, Complemento also provides professional support and advanced enterprise features.
Features
Multiservices
Advanced service catalog with hierarchical structures and enhanced categorization.
Process Management Enhancements
Enhanced tools for complex workflow automation and BPMN-like processes.
Quick Ticket
Streamlined interface for rapid ticket creation by agents.
Ligero Maps
Visualization of tickets and their status on an interactive map.