Znuny Python SDK
Freeby Softoftcompany
Asynchronous Python client for the Znuny and OTRS GenericInterface REST API.
The Znuny Python SDK is a modern, asynchronous client library for interacting with the Znuny and OTRS GenericInterface (REST API). Built on top of httpx and Pydantic v2, it provides fully typed request and response models, significantly simplifying the integration of Znuny into Python applications and automation scripts. It supports all common ticket operations, including article management and dynamic fields. Additionally, the SDK includes a CLI tool (znuny-cli) that helps administrators quickly and accurately set up the required web services on the server side.
Features
Async Ticket CRUD
Perform ticket operations like create, search, get, and update asynchronously using httpx.
Pydantic Validation
All API requests and responses are validated using Pydantic v2 models for type safety.
CLI Setup Wizard
Includes a command-line tool to automatically configure the required GenericInterface web service on the Znuny server.