python

Icinga2/Nagios plugin for monitoring Znuny via its HealthStatus webservice.

Python-based extensions for integrating CLAIA AI agents with Zammad.

Migrates Jira Service Desk projects into Zammad, preserving tickets, comments, attachments, assignees, and timestamps.

Model Context Protocol (MCP) server for Zammad ticket system integration.

An open-source AI middleware that automates ticket classification, routing, and summarization for Znuny, OTOBO, and Zammad using LLMs.

Base package for the Open Ticket AI (OTAI) framework, providing core functionalities for AI-driven ticket system automation.

Python-based connector for the Open Ticket AI (OTAI) engine to integrate with OTOBO and Znuny.

Async Python client for the OTOBO GenericInterface REST API

Python client for interacting with OTOBO via the REST API (Generic Interface).

A Model Context Protocol (MCP) server that enables AI assistants to search, retrieve, and interact with OTOBO tickets.

Asynchronous Python client for the OTOBO GenericInterface REST API with Pydantic models.

Python client library for the OTOBO and Znuny REST APIs, enabling programmatic management of tickets and system entities.

A Python-based middleware API designed for OTRS and Znuny to facilitate ticket notifications across platforms like Telegram, Slack, Microsoft Teams, and Rocket.Chat.

Python library for integrating OTRS/Znuny with external systems (like Odoo) via REST API.

A lightweight Python client for Zammad’s Generic CTI API to notify the system about call lifecycle events.

Python library for interacting with OTRS, Znuny, and OTOBO via the GenericInterface REST API, including OTRS 8 support.

A Python library for interacting with the OTRS Generic Interface via SOAP, enabling programmatic management of tickets and FAQ entries.

A modern, lightweight Python wrapper for the OTRS, Znuny, and OTOBO standard generic interface REST API.

A Python client library for the Znuny and OTRS REST API, enabling programmatic management of tickets, articles, and users.

A Slack application that provides a message shortcut to create Zammad tickets directly from Slack messages.

A GenAI-powered integration layer for Zammad providing ticket triage, answer generation (RAG), and knowledge base indexing via Kafka.

A Python-based CLI tool and webhook designed to automate the import of PGP public keys into Zammad via its REST API.

A collection of Python-based helper scripts for Zammad, providing utilities for administrative tasks and system management.

An object-oriented Python REST API client for Zammad providing a fluent interface and type safety.

A Python API client for the Zammad REST API that allows developers to programmatically manage tickets, users, organizations, and knowledge base entries.

Asynchronous Python client for the Znuny and OTRS GenericInterface REST API.