zammad_py
FreeA Python API client for the Zammad REST API that allows developers to programmatically manage tickets, users, organizations, and knowledge base entries.
zammad_py is a comprehensive Python wrapper for the Zammad REST API. It simplifies interaction with Zammad by providing an object-oriented interface for managing core resources such as tickets, users, organizations, and groups. It supports advanced features like pagination, searching with Elasticsearch syntax, and performing actions on behalf of other users. The library is designed to be easy to use for automation scripts and custom integrations.
Features
Ticket Management
Full CRUD operations and advanced search for tickets using Elasticsearch syntax.
User & Organization Management
Manage users, organizations, and their attributes programmatically.
Knowledge Base Support
Access and manage knowledge base categories and articles.
Pagination & On-behalf-of
Built-in support for paginated responses and the ability to perform requests on behalf of other users.
Group & Link Management
Manage Zammad groups and links between different resources.