Zammad AI
Freeby it@M (Landeshauptstadt München)community
A Python-based microservice that integrates Generative AI into Zammad via Kafka and REST API to provide automated ticket summaries, classification, and response suggestions.
A Python-based microservice that integrates Generative AI into Zammad via Kafka and REST API to provide automated ticket summaries, classification, and response suggestions.
Tags
AILLMAutomationKafkaRAG +2
Related packages
Add-On Feature – Rocket.Chat Integration
by Hauke Böttcher
Integrates Rocket.Chat with OTOBO for enhanced communication.
Free
addchat-laravel
by classiebit
AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.
Free
agent-desk
by huabeitech
Open-source AI customer support system. AI-first support, human-ready operations.
Free
