Zammad MCP Server (MseeP)

Free

Model Context Protocol (MCP) server for Zammad ticket system integration.

The Zammad MCP Server is an implementation of the Model Context Protocol (MCP) that enables AI assistants like Claude Desktop or Cursor to interact directly with a Zammad instance. The package provides over 20 specialized tools that allow LLMs to search for tickets, retrieve details, draft responses, and manage user data. It utilizes the Zammad REST API and includes security features such as input validation and SSRF protection.

Features

  • Ticket Management

    Search, create, update, and manage Zammad tickets via AI-native tools.

  • Articles & Attachments

    Add articles (notes) to tickets and manage file attachments.

  • User & Organization Management

    Search and retrieve information about users and organizations.

  • MCP Resources

    Direct access to Zammad data via URI resources (e.g., zammad://ticket/{id}).

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