otobo-api (Python Client)

Free

Python client for interacting with OTOBO via the REST API (Generic Interface).

otobo-api is a Python library that serves as a wrapper for the OTOBO REST API (Generic Interface). It provides developers with a simple way to programmatically interact with the OTOBO ticket system without having to manually handle the Generic Interface's JSON structures. The library supports common ticket workflows such as searching for tickets, retrieving ticket details, and creating or updating tickets and articles. It is particularly useful for automation scripts and integrating third-party systems with OTOBO.

Features

  • Ticket Operations

    Allows creating, retrieving, updating, and searching tickets via the OTOBO REST API.

  • REST API Support

    Uses the OTOBO Generic Interface REST backend for seamless integration.

  • Authentication

    Supports session-based authentication for secure access.

Related packages