otobo-znuny (Python SDK)
Freeby Softoftcompany
Python client library for the OTOBO and Znuny REST APIs, enabling programmatic management of tickets and system entities.
otobo-znuny is a Python client library for interacting with the GenericInterface REST API of OTOBO and Znuny. It provides a convenient, object-oriented abstraction layer that allows developers to perform ticket system operations without manual JSON handling. The library supports ticket CRUD, article management, and access to dynamic fields. Note: This combined package is now considered a legacy version and has been succeeded by the specialized 'otobo' and 'znuny' packages, which offer improved type safety and performance.
Features
Ticket Management
Full support for ticket operations including create, update, get, and search via the REST API.
Article Management
Easily add articles, notes, and attachments to existing tickets.
Dynamic Fields
Support for reading and setting dynamic fields in tickets and articles.
Async Support
Provides an asynchronous interface based on httpx for high-performance integrations.