Database

Adds a visualization of the database schema as an Entity-Relationship (ER) diagram directly within the administrative interface.

Dynamic Field backend to retrieve values from external databases for LigeroSmart and Znuny.

Tool to clone or migrate an OTRS/Znuny database to a different RDBMS (e.g., MySQL to PostgreSQL).

A diagnostic tool that performs simple database benchmarks to evaluate system performance.

A collection of useful CLI scripts for the administration and maintenance of OTRS and Znuny systems.

Adds a snippet management feature to the administrative SQL box, allowing administrators to save and reuse frequently used SQL queries.