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OTRS Web Service Client for PHP

Free

A PHP library for interacting with the OTRS Generic Interface via SOAP or REST, enabling external applications to manage tickets and objects in OTRS-based systems.

This library provides a structured way to communicate with OTRS, Znuny, or OTOBO via their Generic Interface. It abstracts the SOAP and REST communication, allowing developers to perform operations like TicketCreate, TicketUpdate, and TicketSearch using PHP objects. It is designed to be integrated into PHP-based applications (e.g., e-commerce systems, CRMs) to automate ticket management. The library is installable via Composer and provides an object-oriented API for accessing ITSM data.

Features

  • SOAP and REST Support

    Supports both SOAP and REST protocols provided by the Generic Interface.

  • Ticket Management

    Enables ticket creation, updates, and searches using PHP objects.

  • Generic Interface Compatibility

    Fully compatible with the Generic Interface of OTRS, Znuny, and OTOBO.

Categories

PHPAPI ClientGeneric InterfaceSOAPRESTIntegrations & API

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