Generic Interface

A command-line utility for creating tickets in OTRS, Znuny, and OTOBO via the Generic Interface web service.

A PHP library for interacting with the OTRS Generic Interface via SOAP or REST, enabling external applications to manage tickets and objects in OTRS-based systems.

Extends the Generic Interface with REST operations for LinkObject, Service, SLA, FAQ, and TicketMerge.

A PHP library for interacting with the OTRS Generic Interface via the SOAP protocol.

A Python-based middleware API designed for OTRS and Znuny to facilitate ticket notifications across platforms like Telegram, Slack, Microsoft Teams, and Rocket.Chat.

A PHP library for interacting with the OTRS/Znuny Generic Interface via REST API, providing examples for session and ticket management.

Python library for integrating OTRS/Znuny with external systems (like Odoo) via REST API.

Official JavaScript/TypeScript library for interacting with OTRS-based systems via the Generic Interface.

A module to simplify the creation of web service connectors in OTRS and LigeroSmart.

A Ruby gem for interacting with OTRS, Znuny, and OTOBO via the Generic Interface (SOAP).

A Python library for interacting with the OTRS Generic Interface via SOAP, enabling programmatic management of tickets and FAQ entries.

Enables sending articles via email through Generic Interface TicketCreate and TicketUpdate operations. Integrated into Znuny core since 6.1.