otrs-gi-rest-php

This PHP library provides a lightweight wrapper and example implementation for the OTRS/Znuny Generic Interface (REST). It allows developers to easily integrate external PHP applications with their ITSM system. Key functionalities include creating and managing sessions, as well as performing ticket operations such as Create, Get, Search, and Update. The package includes a pre-configured web service YAML file for quick setup on the server side. It is particularly useful for developers who lack Perl knowledge but want to leverage OTRS or Znuny features within PHP environments (like Laravel or Symfony).