DashboardMyLastChangedTickets

Free

Dashboard widget to get a list of tickets I worked on.

This package adds a new widget to the dashboard that displays the most recent tickets modified by the currently logged-in agent. This is particularly useful for quickly returning to active cases after breaks or the next day without having to search manually. Due to its popularity, the module has been integrated directly into the core of newer versions of Znuny (from 6.4.4) and OTOBO (from 10.1).

Features

  • Recently Changed Tickets

    Displays a list of tickets that the agent has recently modified.

  • Configurable Limit

    The number of displayed tickets can be adjusted via SysConfig.

  • Productivity Boost

    Allows for quickly resuming work on recent cases directly from the dashboard.

Related packages