ERPNext Zammad Integration
Freeby Florian Glashauserindividual
Frappe application to integrate ERPNext with Zammad for customer synchronization and ticket viewing.
This integration connects ERPNext with the Zammad helpdesk. It enables seamless synchronization of customer master data (customers, addresses, and contacts) between both systems. Users can view Zammad tickets directly within ERPNext and create new support requests, reducing the need to switch between applications and increasing efficiency in customer service.
Features
Master Data Sync
Synchronizes customers, addresses, and contacts from ERPNext to Zammad.
Ticket Dashboard in ERPNext
Allows viewing Zammad tickets directly within the ERPNext customer view.
Ticket Creation
Create new Zammad tickets directly from the ERPNext interface.
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